The Golden Crown China Hotel

Disclaimer

The information provided by the Golden Crown China Hotel (referred to herein as “GCCH”, “the Company”, “we”, “us” or “our”) on this website (www.htlchina.com.mo) is for reference only. Whilst GCCH endeavors to ensure the accuracy of information on this website, no express or implied warranty is given by the GCCH as to the accuracy of the information.

While browsing on this website, you agree that you understand and accept the terms and conditions applied. The GCCH has the right to update and subject to any change at any time without notice.

GCCH shall not be liable for any damages (including, without limitation, business loss or loss of profits) arising in contract, tort or otherwise from the use of or inability to this website, or any material contained in it, or from any action or decision taken as a result using this site or any such materials. 

Users who link from the GCCH website to sites provided by other organizations should be aware that the information on those sites has been compiled and issued by those organizations. GCCH accepts no responsibility for the content of any sites to which a hyperlink from this site exists and shall not be liable for any loss or damage arising from or related to its use.

Intellectual Property Rights

Contents of this website, including but not limited to text, article, graphic, photograph and trademark are protected by GCCH or other related third parties under copyrights, trademark and / or other intellectual property rights. It is not allowed to copy, transmit, spread, sell, distribute, publish, circulate the website’s contents completely or partially for any purpose without prior written agreement from us or the involved third parties.

Privacy Statement

GCCH respects the privacy of our customers and business partners. All personal information provided by you is treated with stringent confidentiality, complying with the requirements of the Personal Data Protection Act of Macau. 

Visits to our websites are on an anonymous basis. We will not and are not able to collect any information about you without your consent. 

Our websites may provide links to third-party Internet sites, which may have their own separate privacy and data collection practices. GCCH is not responsible or liable for these third-party policies or actions. 

Collection and Usage of Data

We may request personal information (i.e. your name, contact number and email address) and impersonal information (i.e. guest stay information, reviews and suggestions) from you in several means in our website. Provision of these information is subject to your own discretion. However, we may not be able to provide you with the service requested, in part or in whole, if the information is not provided. If you are a minor or a person who are mentally incapable, you must obtain express consent from your parents or guardian before providing any personal information to us. If you do not accept the terms of this policy, please stop accessing, browsing or using this website.

With your data collected as above, we intend to use as: 

  1. communication purposes in handling your requests and enquiries, 
  2. provision, daily operation and improvement of Customer Services and other related services,
  3. sending marketing information, on an occasional basis, to keep you updated with latest happenings and promotions. 

We may disclose, share or transfer your data and information to properties under the GCCH, subsidiaries, affiliates, agents, contractors or other service providers. We may also share your information on request by law to the law enforcement agencies, other governmental agencies and by court order or regulatory authority. 

Data Confidentiality

During the transmission of information, complete confidentiality of information cannot be guaranteed over the Internet. GCCH therefore, is not liable for any direct, indirect, special or consequential damages of information or data that may result from data transmission. You acknowledge that personal information is disclosed at your own risk and may be exposed to the possibility of unauthorized access by third parties, possibly resulting in unsolicited messages through one or more means. 

Cookies

Visitors to our websites should be aware that information and data may be automatically collected through the standard operation of our Internet servers and through the use of Cookies. Cookies are small text files a website can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site and allow a site to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto a system and damage files. Cookies work by assigning a unique number to each visitor that has no meaning outside the assigned site. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows a customer to deny or accept the Cookies feature. However, you should note that Cookies may be necessary for us to provide customers with certain features (e.g. customized delivery of information) available on our websites.

Others

This Privacy Policy Statement includes an original Chinese version, as well as an English translation. In the event of any discrepancy, the Chinese version shall prevail.

GCCH welcomes your suggestions and comments regarding this statement. For any enquiries or suggestions, please contact us by email: [email protected]